Note: This column was published in the Barrow Journal on May 21, 2014.
In the late 90s, I worked for US Airways at the Athens Ben Epps Airport. Truly, it was the best job I ever had for two reasons – the varied work suited me, and most importantly, I worked with some awesome people. It’s the only time I witnessed true teamwork despite working in offices where employers touted the term “teamwork” frequently.
Now that I look back, I realize that the work suited me because I’m not cut out for sitting in an office in front of a computer for eight hours. At the airport I got to work with people, work inside and outside, do physical work, and work on the computer. There were slow times between flights, and there were intense times while checking people in for the flight, loading their bags on the plane, running the security check point, and marshaling the plane in and out of its parking spot. Many times there were only two of us working, and since it was a small airport most of the passengers thought they could arrive five minutes before takeoff. (That wasn’t helpful.)
Once a passenger asked me, “Do you fly the airplane too?”
“Only in emergencies.” I joked.
My co-workers and I worked well together because everyone did exactly what was needed of them in any given moment. None of us favored one task over another, so we jumped in wherever we were needed. The only exception to this was our manager, and though that may sound like a criticism, I actually liked her. She was a nice woman, but when she was there she disrupted the flow of our work for various reasons. Later I learned the only reason she took the job as manager was because there was no else to do it, and she gladly gave it up when someone else wanted it.
The reason I’m telling this story is because I have a vivid memory of one day when a flight was cancelled, and twenty passengers stood before us in a panic because they were going to miss their connection in Charlotte, NC. One of my co-workers and I worked so smoothly and quickly helping each passenger in line that we deflated any quick-tempered passengers.
What I remember about that moment is my manager standing near us and exclaiming, “Look at them! They’re like robots!” It was always hard for her to understand how we could remain so unflustered during those stressful moments.
Now all these years later that memory keeps resurfacing because once again, I find myself in a situation that requires varied tasks. I get to work with awesome people, get outside, do physical work, and part of the day, I’m on my computer. But it’s even better because I get to do creative work and continually learn new things too.
The bad part is that I never get a day off, and I’m so busy going from task to another that I rarely get a chance to rest. I never get to cross everything off my to do list either. Indeed, this is the life of a mother, especially a homeschooling mom, and a freelance writer, and it’s not lost on me that sometimes I must look like a robot. That is, focused, hurried and unsmiling.
I’m trying to remember to smile more. I want my outward appearance to match how I’m feeling inside. I want my kids to know that I love my job, and I love them. Even when I’m tired, there’s nowhere I’d rather be but right here.
I have so many good memories from my time working at the small airport. I could write a book about all the characters I met there, and all the laughter and smiles. Did I appreciate it while I worked there? I think so, but I know there were days that it was just a job.
My current job is anything but “just a job,” so I hope I can remember that each moment is a memory in the making.